By Aeyne Schriber A T1 link is a connection that consists of two-twisted pair wires that contain 24 different channels for transmitting voice, data, and image traffic. There are different types of T1 links that perform different services to accommodate different network configurations and infrastructures. Regardless of the type of T1 network configuration there are always common connection problems that can occur within T1 links.
Quality investigations Message center The message center alerts you about new updates, features, or issues. The message center is available within the Office admin center to service administrators.
Each post provides a high-level overview of how the update, feature, or issue affects your users, and gives links to more detailed information. The dashboard displays the last three messages that were posted and links to the full message center page.
Figure 18 - Message center card You can also use the Office Admin app on your mobile device to view the message center, which is a great way to stay current with push notifications. For more information, see this article.
Reliability investigations The first step to improving quality is to assess the state of reliability across the organization. Because reliability is vital to a positive user experience, we start with the two components that measure reliability: The call was established and unexpectedly terminated.
Note Not all reports included in the templates are covered in this guide. However, the methods of investigation explained below still apply. Please refer to the individual report description for more information. Setup failures Prioritize remediating setup failures in this area first, because these failures have a significant negative impact on the user experience.
Begin your investigation by assessing the percentage of overall setup failures for the organization, and then prioritize areas of investigation based on the highest percentage by building or network.
Setup failure trend analysis This report displays the total amount of streams, stream setup failures, and the stream setup failure rate.
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Point to any one of the columns to display its individual values, as shown in the following figure. Figure 19 - Audio Reliability - Stream Setup Failures Analysis By using this report, you can answer the following questions and determine your next course of action: What is the total call setup failure percentage for the current month?
Is the total call setup failure percentage below or above the defined target metric? Is the failure trend worse or better than the previous month?
Is the failure trend increasing, steady, or decreasing? Irrespective of the previous answers, take the time to investigate further by using the companion sub-reports to look for any individual buildings or subnets that might need remediation.
Although the overall failure rate might be below the target metric, the failure rates for one or more buildings or networks might be above the target metric and need investigation. Setup failure investigations This summary report is used to discover and isolate any buildings or networks that might need remediation.
Note Be sure to adjust the Month Year report filter to the current month. Select Edit, and adjust the Month Year report filter to save the new default month.
The alert has identified subnets that are negatively affecting call reliability. You can use the Setup Failures reports found in the Reliability section to assist with the remediation. Remediation Focus your first remediation efforts on buildings or subnets that have the largest volume of failures.
This will maximize impact on the user experience and help to quickly reduce the rate of organizational call setup failures. The following table lists the two reasons for setup failures as reported by CQD.
This is likely due to firewall rules not being correctly configured. This might be due to proxy or firewall rules not being correctly configured to allow access to IP addresses and ports used for Teams and Skype for Business traffic.Written by Neil Patel & Ritika Puri.
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Some of the options include satellite broadband Internet, 3G or 4G connectivity with your wireless carrier, or a portable Internet connection that is typically used for RVs, to name a few options. You will find more information on this type of Internet connectivity using the search function on this website.
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This guide will help you decide on the sweet spot for your usage style. Fiber optic cable provides a connection to the Internet through the transmission of light pulses via optical fibers.
The amount of light that reaches the connection determines the . Speeds: Speeds may vary depending on distance, line quality and number of devices used concurrently. EarthLink cannot guarantee speeds or uninterrupted, error-free service.
EarthLink cannot guarantee speeds or uninterrupted, error-free service.